Legal

Legal information

Terms of use, regulatory information and how to raise a complaint.

Terms of use

This website is provided for information only and does not constitute an offer or contract. Property details are believed to be correct but are not warranted, and you should always verify key facts before relying on them. Photographs and particulars are provided for guidance only.

Regulatory information

The Agency (Real Estate) Limited is a member of The Property Ombudsman Scheme. Client money is protected by Money Shield. Details of our independent redress and client money protection certificates are available on request.

Complaints procedure

We aim to resolve any complaint quickly and fairly. Our full complaints procedure is available as a PDF.

Read the complaints procedure (PDF)

Talk to us

Something not quite right?

Talk to us first — we take every concern seriously and will do our best to put things right.